What is being shipped?
Empty or product-filled packaging; flat or assembled boxes; inserts supplied separately or fitted. Confirm the scope rather than assume filling or assembly is included.
From your first reference to an agreed packing specification, use a clear decision at each stage. The scope, fees and responsibilities belong in your project agreement.
We aim to reply personally within 24 hours. The first reply clarifies the next step; it is not an automatic quotation or sample approval.
This is the proposed working process. Confirm who owns each approval and record changes against the relevant version.
A box quotation and a delivered-project budget can cover different things. Ask what is included and who owns each remaining item.
Empty or product-filled packaging; flat or assembled boxes; inserts supplied separately or fitted. Confirm the scope rather than assume filling or assembly is included.
Separate packaging, development, samples, inspection, freight and destination charges. Mark exclusions and responsibility for import-related costs in the quotation.
Name the party arranging collection, transport, import clearance and final delivery. Confirm the receiving contact and any warehouse requirements.
Agree quantity and condition checks, records to retain, an issue-reporting window and how a proposed resolution is reviewed. Keep these terms in the order agreement.
Use the handoff worksheet to assign approvals, list open questions and check delivery responsibilities. Complete what is known; it does not replace a quotation or order agreement.
Download handoff worksheet (TXT) ↓No email needed.
Build these checkpoints into your project agreement. Inspection scope, timing, fees and remedies are confirmed for each order.
Factory responsibilities & quality checkpoints ↗︎
Agree the sample version, materials, artwork, finish and product-fit checks. Record which differences remain between a development sample and production.
Versioned sample scope, approval record and production specification.
Discuss this for my order ↗︎Identify the affected SKU and version. Confirm any effect on cost, sample approval and schedule before accepting the change.
Written change description, revised quotation or schedule, and named approval.
Discuss this for my order ↗︎Keep the order reference, affected quantities, carton labels and photographs. Agree containment, investigation and the proposed disposition against the order specification.
Issue record, supporting evidence, agreed corrective action and reinspection where applicable.
Discuss this for my order ↗︎Work back from the required receiving date. Confirm approval dependencies, dispatch assumptions, freight scope and destination responsibilities before committing.
Approval milestones, dispatch plan, shipping exclusions and receiving requirements.
Discuss this for my order ↗︎Reference the earlier order, approved artwork and sample. Confirm material availability, any supplier or process changes and the checks needed for the next batch.
Prior order reference, version comparison and repeat-order confirmation.
Discuss this for my order ↗︎Use the order-readiness checklist to capture open questions before a deposit or production approval.
Download order checklist (TXT) ↓No email required. A preparation worksheet, not a quotation or order agreement.
Bring the following into the written order agreement. An enquiry receipt, quotation draft or sample review is only one step; none confirms a production order on its own.
Approved sample and artwork versions, dimensions, materials, finish and SKU quantities.
Quotation version, currency, inclusions, exclusions and agreed payment milestones.
Production dependencies, dispatch plan, delivery responsibilities and acceptance criteria.
Buyer approver and supplier contracting entity, with unresolved items closed or explicitly recorded.
This is a preparation checklist. Online payment and customer order confirmation are not enabled.