HOW WE WORK / CROSS-BORDER PACKAGING PROJECTS

Know the next step.
Know what you approve.

From your first reference to an agreed packing specification, use a clear decision at each stage. The scope, fees and responsibilities belong in your project agreement.

We aim to reply personally within 24 hours. The first reply clarifies the next step; it is not an automatic quotation or sample approval.

FOUR DECISION POINTS

A shared record.
Before moving forward.

This is the proposed working process. Confirm who owns each approval and record changes against the relevant version.

  1. 01

    Define the project

    You bring
    A product photo or drawing, approximate quantity, destination and target arrival. Unknown details can remain open.
    Review together
    Review structure, insert needs and missing information. Identify whether a quotation or a sample discussion is the useful next step.
    Before the next step
    A written brief with the product, quantity assumptions and open questions.
  2. 02

    Agree the sample scope

    You bring
    Actual product dimensions, filled weight, artwork if available and the details you need to evaluate.
    Review together
    Agree the sample type, fees, shipping, revisions and the checks it can support. A material reference does not approve product fit.
    Before the next step
    The sample scope and costs agreed before paid work begins.
  3. 03

    Approve a production specification

    You bring
    A named approver for structure, artwork, text and the physical colour reference. Review the identified sample version.
    Review together
    Record dimensions, materials, finish, artwork version, quantity by SKU and unresolved points. Agree inspection and issue-reporting criteria.
    Before the next step
    The relevant approvals and commercial terms recorded before a production schedule is committed.
  4. 04

    Confirm packing and delivery

    You bring
    Receiving address, contact, access constraints, assembly location and any fixed launch date.
    Review together
    Confirm packing format, labels, shipping scope, expected dispatch and arrival assumptions. Keep production and transport timing separate.
    Before the next step
    A shared packing and delivery plan, with named responsibilities and a receiving check.
FROM CHINA TO YOUR RECEIVING POINT

Make the delivery
scope explicit.

A box quotation and a delivered-project budget can cover different things. Ask what is included and who owns each remaining item.

What is being shipped?

Empty or product-filled packaging; flat or assembled boxes; inserts supplied separately or fitted. Confirm the scope rather than assume filling or assembly is included.

What does the price include?

Separate packaging, development, samples, inspection, freight and destination charges. Mark exclusions and responsibility for import-related costs in the quotation.

Who handles each handoff?

Name the party arranging collection, transport, import clearance and final delivery. Confirm the receiving contact and any warehouse requirements.

What happens at receipt?

Agree quantity and condition checks, records to retain, an issue-reporting window and how a proposed resolution is reviewed. Keep these terms in the order agreement.

Discuss your packing and destination ↗︎
PREPARE WITH YOUR TEAM

Keep the decisions
in one place.

Use the handoff worksheet to assign approvals, list open questions and check delivery responsibilities. Complete what is known; it does not replace a quotation or order agreement.

Download handoff worksheet (TXT) ↓

No email needed.

BEFORE YOU COMMIT

Which approvals move your order forward?

Build these checkpoints into your project agreement. Inspection scope, timing, fees and remedies are confirmed for each order.

Factory responsibilities & quality checkpoints ↗︎

Will the order match the sample?

Make the approved reference identifiable.

Agree the sample version, materials, artwork, finish and product-fit checks. Record which differences remain between a development sample and production.

Record to agree

Versioned sample scope, approval record and production specification.

Discuss this for my order ↗︎
What if the artwork or quantity changes?

Review the impact before proceeding.

Identify the affected SKU and version. Confirm any effect on cost, sample approval and schedule before accepting the change.

Record to agree

Written change description, revised quotation or schedule, and named approval.

Discuss this for my order ↗︎
What happens if a quality issue appears?

Agree a clear route to a reviewed resolution.

Keep the order reference, affected quantities, carton labels and photographs. Agree containment, investigation and the proposed disposition against the order specification.

Record to agree

Issue record, supporting evidence, agreed corrective action and reinspection where applicable.

Discuss this for my order ↗︎
Can this support my launch date?

Separate production from transport.

Work back from the required receiving date. Confirm approval dependencies, dispatch assumptions, freight scope and destination responsibilities before committing.

Record to agree

Approval milestones, dispatch plan, shipping exclusions and receiving requirements.

Discuss this for my order ↗︎
Will a repeat order stay consistent?

Start from the retained specification.

Reference the earlier order, approved artwork and sample. Confirm material availability, any supplier or process changes and the checks needed for the next batch.

Record to agree

Prior order reference, version comparison and repeat-order confirmation.

Discuss this for my order ↗︎

Bring the decision to your team.

Use the order-readiness checklist to capture open questions before a deposit or production approval.

Download order checklist (TXT) ↓

No email required. A preparation worksheet, not a quotation or order agreement.

BEFORE AN ORDER IS CONFIRMED

One agreed scope.
No scattered approvals.

Bring the following into the written order agreement. An enquiry receipt, quotation draft or sample review is only one step; none confirms a production order on its own.

Specification

Approved sample and artwork versions, dimensions, materials, finish and SKU quantities.

Commercial agreement

Quotation version, currency, inclusions, exclusions and agreed payment milestones.

Delivery & inspection

Production dependencies, dispatch plan, delivery responsibilities and acceptance criteria.

Named confirmation

Buyer approver and supplier contracting entity, with unresolved items closed or explicitly recorded.

Prepare the order checklist ↓

This is a preparation checklist. Online payment and customer order confirmation are not enabled.

READY TO START?

Tell us about
your product.

Discuss your packaging